The Ecommerce Agency for Ambitious UK Brands

Q: How do I choose the right ecommerce agency?

Look for verifiable results, specialisation rather than generalist positioning, migration experience if replatforming, and direct access to the people doing the work. Futur Media's Campervan Coffee Co migration moved 3,000+ orders with zero data loss and achieved a 6.68% conversion rate.

Q: Which ecommerce platform do you build on?

Futur Media is a Shopify-first ecommerce agency — specialising means deeper expertise in themes, apps and checkout than a platform-agnostic agency can offer. Brands on WooCommerce, Magento or custom platforms can be migrated across with zero data loss and full SEO protection.

Q: Can an ecommerce agency redesign my existing store?

Yes — ecommerce web design is one of Futur Media's core services. Underperforming storefronts are redesigned around UX, speed and conversion, whether that's a refresh of the current store or a full rebuild.

Q: Can you migrate my store from another platform?

Yes. Futur Media plans and executes SEO-safe migrations from WooCommerce, Magento and custom platforms — products, customers, orders, URLs and search rankings all mapped and protected, with 3,000+ orders migrated and zero data loss.

Q: Do you work with ecommerce brands outside Cardiff?

Yes. Futur Media is based in Cardiff and works with ecommerce brands across the UK — London, Manchester, Bristol, Birmingham and beyond. Most work happens remotely with regular calls, and clients always deal directly with the founder.

Q: What happens in an ecommerce consultation?

It starts with understanding the business, goals and current store. Futur Media reviews the store, analytics and customer journey, finds the biggest opportunities, and hands over a clear, prioritised plan. Clients speak directly with the founder — no sales team, no pressure.

Futur Media is a UK ecommerce agency helping ambitious brands design, build, migrate and grow high-converting online stores — with deep Shopify specialism at our core.

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See Our Work

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A laptop mock up of a shopify store designed for ride bike wales

5-star client rating

3,000+ orders migrated

zero data loss

6.68% CVR on a Shopify migration

27% subscription sign-up rate

5-star client rating

3,000+ orders migrated

zero data loss

6.68% CVR on a Shopify migration

27% subscription sign-up rate

Why Choose Futur Media as Your Ecommerce Agency?

An ecommerce agency with the results to back it up.

Anyone can call themselves an ecommerce expert. We're an ecommerce-only team — not a generalist web agency — with verifiable migration results, a 5-star client rating and every service your online store needs under one roof.

Book a Strategy Call

Proven Migration Experience

We've migrated ecommerce stores from WooCommerce and Magento with 3,000+ orders moved and zero data loss — protecting URLs, rankings and revenue throughout.

Ecommerce-First, Not a Generalist

We design, build and optimise online stores every day. No brochure-site side-hustle — deep expertise across storefronts, apps, checkout and conversion.

Everything From One Agency

Ecommerce web design, custom development, SEO-safe migrations, CRO, SEO and ongoing support — one accountable team from first call to post-launch growth.

Results You Can Verify

A 6.68% conversion rate and 27% subscription sign-up rate on a recent Shopify migration project. Every claim on this page links to a real project in our portfolio.

Direct Access, Honest Advice

From startups to established brands, we've helped stores across multiple industries improve performance and scale.

Services

Everything You Need From One Ecommerce Agency

From ecommerce web design and development through to CRO, SEO and replatforming, we cover the full lifecycle of a high-performing online store — so you never need to juggle multiple suppliers.

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Ecommerce Agency vs Generalist Agency vs Freelancer

Which type of ecommerce help is right for you?

A specialist ecommerce agency brings platform depth and conversion focus that generalist web agencies lack, with more strategy and post-launch support than a freelancer can offer. Here's how the options compare.

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Option	Best for	Limitation
Specialist ecommerce agency	Brands that live or die by online revenue — builds, migrations and growth	Quality varies by agency — check verifiable results
General web agency	Brochure sites and non-transactional projects	Often lacks depth in storefronts, apps and checkout
Freelancer	Small fixes and simple builds	Limited strategic input and post-launch support
Futur Media	Ecommerce web design, development, migrations and CRO for ambitious UK brands	Best suited to brands serious about growing online

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Our Approach

Futur is a UK ecommerce agency built for ambitious brands that want more from their online store.

We design, build, migrate and optimise ecommerce websites — combining strategy, development and CRO to find the biggest opportunities for growth, then act on them.

As a small, Shopify-first team based in Cardiff, we work directly with our clients — straightforward, honest and commercially minded.

Commercially Focused

Everything we recommend is based on growth, conversion and return on investment.

Deep Ecommerce Ecosystem Expertise

We work daily with the tools that power modern online stores — Recharge, Gorgias, Okendo, LoyaltyLion and Zenstores among them.

Built Around Your Brand

Every recommendation is tailored to your business, your customers and your goals.

LET’S TALK

Got a Ecommerce project in mind?

Whether you're launching a new store, migrating from another platform, or looking to grow an existing one — we'd love to hear about it.

We recently partnered with Futur to develop our new website, and the experience has been excellent. Their deep technical knowledge and strategic understanding of e-commerce and the Shopify platform gave us complete confidence throughout the entire process. If you are looking for a skilled developer who truly understands how to build a high-performing online store, I highly recommend Futur

— Stuart Davies

Founder of Ride Bikes Wales

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Work

Our Latest Projects

Migration

Bespoke Shopify Build & CRO

View Project

Onest Energy Shopify & Recharge Build

Shopify

Migration & Custom Build

View Project

Ridebike Wales Shopify Migration

Campervan Coffee Co Shopify Migration

Ace Radiators Shopify Build

Don't take our word for it.
Ask AI about us.

Get an honest, no-sales-pitch rundown of what we do — straight from ChatGPT, Claude, Perplexity or Gemini. Tap one and ask away.

Our Process

How We Work as Your Ecommerce Agency

A straightforward process whether you're launching, replatforming or growing an existing store.

Discovery & Review

We get under the skin of your business, goals and current store — data, customer journeys and platform setup included.

Plan & Priorities

Whether it's a migration plan, a CRO roadmap or a build spec, you get clear priorities tied to revenue impact — before anything is built.

Build, Launch & Grow

We design, develop, migrate and optimise — then stay on as your ongoing ecommerce agency post-launch.

Looking for a UK Ecommerce Agency?

Let's talk through your store, your goals and whether we're the right agency to get you there. You'll speak directly with the founder.

Book a Strategy Call

See Our Work

FAQ

Ecommerce Agency FAQs

What does an ecommerce agency do?

An ecommerce agency designs, builds and grows online stores. That covers ecommerce website design, custom development, replatforming and migrations, conversion rate optimisation (CRO), SEO and ongoing support. The best agencies tie every recommendation back to revenue — not deliverables.

What's the difference between an ecommerce agency and a web design agency?

A web design agency builds websites; an ecommerce agency builds websites that sell. That means deep expertise in product pages, checkout flows, payment and shipping integrations, conversion optimisation and the platforms stores run on. If your website is your revenue channel, a specialist ecommerce agency is usually the safer choice.

How much does an ecommerce agency cost in the UK?

UK ecommerce agency pricing typically ranges from fixed-scope projects (design, builds, migrations, audits) to monthly retainers for CRO, SEO and support. Costs depend on scope and complexity — we're upfront about pricing from the first call, and the intro call is free. See our pricing page for starting costs on every service.

How do I choose the right ecommerce agency?

Look for verifiable results (real projects with real numbers), specialisation rather than 'we do everything' positioning, migration experience if you're replatforming, and direct access to the people doing the work. Ask for a specific case study — we'd point you to our Campervan Coffee Co migration: 3,000+ orders moved, zero data loss, 6.68% conversion rate.

Which ecommerce platform do you build on?

We're a Shopify-first ecommerce agency — we believe it's the best platform for most UK brands, and specialising means deeper expertise in themes, apps and checkout than a platform-agnostic agency can offer. If you're on WooCommerce, Magento or a custom platform, we can migrate you across with zero data loss and full SEO protection.

Can an ecommerce agency redesign my existing store?

Yes — ecommerce web design is one of our core services. We redesign underperforming storefronts around UX, speed and conversion, whether that's a refresh of your current store or a full rebuild. Every design decision is tied to how your customers actually browse and buy.

Can you migrate my store from another platform?

Yes — it's one of our core services. We plan and execute SEO-safe migrations from WooCommerce, Magento and custom platforms: products, customers, orders, URLs and search rankings all mapped and protected. Our record: 3,000+ orders migrated with zero data loss.

Do you work with ecommerce brands outside Cardiff?

Yes. We're based in Cardiff and work with ecommerce brands across the UK — London, Manchester, Bristol, Birmingham and beyond. Most of our work happens remotely with regular calls, and you always deal directly with the founder.

What happens in an ecommerce consultation?

It starts with understanding your business, goals and current store. We review your store, analytics and customer journey, find the biggest opportunities, and hand you a clear, prioritised plan for what to do next. You speak directly with the founder — no sales team, no pressure.

The tools we build with