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FAQ

General

What does Futur do as a Shopify agency?

Futur is a specialist Shopify agency helping brands design, build, optimise, and scale high-performing Shopify stores. We focus exclusively on Shopify, covering design, development, migrations, SEO, CRO, and ongoing support. Shopify Services

Why work with a specialist Shopify agency instead of a general web agency?

Shopify has its own ecosystem, limitations, and best practices. As a Shopify agency, we work faster, reduce complexity, and build solutions that are purpose-built for Shopify rather than forcing generic web approaches.

What types of Shopify businesses do you work with?

We work with startups, growing ecommerce brands, and established businesses looking to improve performance, scale, or migrate to Shopify. Most of our clients value long-term growth over short-term fixes.

Shopify Design & Development

What’s included in your Shopify web design service?

Our Shopify web design service includes UX strategy, conversion-focused design, responsive layouts, and a Shopify-ready build that’s easy to manage and scale. Every decision is made with usability and performance in mind.

Can you customise an existing Shopify theme or build custom features?

Yes. We regularly customise existing Shopify themes and build bespoke functionality using Shopify’s native tools, apps, and custom Shopify development where needed.

How long does a typical Shopify project take?

Most Shopify projects take between 6–12 weeks, depending on scope and complexity. Once we understand your requirements, we’ll provide a clear timeline before work begins. Start Project.

Shopify Migration

Can you migrate my store to Shopify without losing SEO?

Yes. We plan Shopify migrations carefully to protect SEO, data, and site structure. This includes URL mapping, redirects, content migration, and post-launch checks.

What platforms do you migrate from?

We commonly migrate stores from WooCommerce, Magento, BigCommerce, and other ecommerce platforms to Shopify.

SEO & Growth

Do you offer Shopify SEO services?

Yes. Our Shopify SEO services focus on technical SEO, on-page optimisation, content strategy, and internal linking tailored specifically to Shopify stores.

Can you help improve conversions on an existing Shopify store?

Absolutely. We use CRO techniques such as UX improvements, content refinement, and data-led testing to help increase conversions and revenue on existing Shopify stores.

Support & Retainers

Do you offer ongoing Shopify support and retainers?

Yes. We offer ongoing Shopify support for brands that want continuous improvement, faster changes, and a long-term technical partner rather than one-off projects.

What kind of tasks can be handled as part of ongoing support?

Support retainers can include design tweaks, feature updates, performance improvements, SEO tasks, CRO work, content updates, and general Shopify maintenance.

Process & Pricing

How do we get started with a Shopify project?

You can get started by contacting us through our website. We’ll discuss your goals, assess your requirements, and recommend the best Shopify service or approach for your business.

How is pricing structured for your Shopify services?

Pricing depends on the scope and complexity of the work. We offer fixed-price projects, retainers, and bespoke quotes depending on your needs.

Trust & Differentiation

What makes Futur different from other Shopify agencies?

We focus exclusively on Shopify and take a performance-led, partnership-driven approach. Our work is designed to scale with your business, not just launch and walk away.

Do you guarantee results?

While no agency can guarantee specific rankings or revenue, we focus on best-practice strategy, measurable improvements, and long-term growth backed by experience and data-led decision making.